Staff

Danny  has been working in the industry for over 15 years, and in outsourced IT services since 2001. Originally working in Technical Administration for a number of Blue Chip companies, he moved on to become the IT manager at Stratlink Limited, a company still supported by Sprout.  Securing an MCSE and later MCSD led to project work with Energis and into Support Services.

Working closely with allocated customers allows Matt to be aware of each client's particular network, software and users whilst conscious of their needs, aims and priorities.  With well over a decade of IT experience and well-versed in the design and support of bespoke networks, Matt understands the need to maintain and evolve the hardware and software as changes in IT technologies and business demands take place.  He has worked in Blue Chip multi-nationals as well as other IT Consultancies and is able to draw on wide-ranging technical experience.

David has been working in IT Support and Consultancy for over 12 years, during which time he has worked for Intel, completed his MCSA and ITIL certifications and completed a wide variety of technical projects.  David enjoys working closely with customers and engineers and helping to lead the team based on ITIL fundamentals and best practices.

Brendan joined Sprout in November 2010 as a Systems Analyst, and brings experience in the Government and Law sector having worked for the Department of Corrections in New Zealand for three years.  Brendan has also completed a Bachelor’s Degree in Information Technology 2006 and is currently working towards his Microsoft Certified IT Professional (MCITP) examinations.

Rod joined Sprout as IT and Procurement Officer. He has 3 years’ experience working in the procurement side of the Telecoms sector, purchasing equipment for a variety of public and private sector organisations. He is working towards Chartered Institute of Purchasing and Supply (CIPS) accreditation, due to complete in 2012.

Hitesh is highly experienced and skilled in the design and implementation of IT infrastructure and an expert in Disaster Recovery technologies.  He has worked directly for Microsoft and holds high ranking EC-Council Ethical Hacking qualifications to complement his MCSE and MCT certifications.  With 25 years in the industry, Hitesh's skills are highly regarded.

Richard has worked in IT for 9 years, 6 of those in consultancy positions. He started out in managed services supporting over 3000 users with Hosted Exchange and Citrix Metaframe solutions, for one of the UK's largest service providers and progressed to designing and implementing IT Infrastructure. Richard has extensive experience in delivering IT projects, with a particular focus on the SME, along with a broad range of skills covering Server and Network infrastructure.

Matthew started with Sprout in November 2008, having worked for multinationals such as The Mirror Group and an award winning advertising agency in central London. A certified CCSP (Citrix), Matthew brings great experience and expertise to SproutIT. This wealth of experience is further enhanced by Matt’s recent qualification as a Microsoft Certified Solutions Associate and MS Certified IT Professional Enterprise Administrator in Server 2008.

Richard originally joined Sprout in 2009 before heading back home to Australia in 2011. It didn’t take him long to come to his senses and, one protracted visa application later, Richard is very much welcomed back into the Sprout team in May 2012. Richard forged a reputation for the highest levels of client service and is a highly valued member of staff. Richard is a qualified MCTS in Server 2008 Active Directory Design & Configuration.

Stacey joined Sprout as a Systems Analyst in August 2011, with six years' experience in infrastructure support having begun his career maintaining the IT infrastructure for a multi-site European manufacturing company. Having completed his Cisco CCNA, Stacey has strong skills in networking which complement his desktop and server support skills, and is currently working toward MCITP certification.

Alex joined Sprout in September 2011 as a Systems Analyst, with over 3 years' experience of server and desktop support in the Financial and Manufacturing industries. Alex has completed his Microsoft Certified Systems Administrator (MCSA) and is currently working towards his MCITP certification.

Shenil comes to Sprout with over seven years IT experience working in Consumer Electronics, Local Authority (Government), Technology and Retail. Experience in Desktop Support, Citrix Xenapp, in relation to Windows based networking infrastructure support. Moreover, Shenil has obtained a BSC (Hons) in Business Computing and is currently working towards his MCTS – (Microsoft Certified Technology Specialist) certification.

Aaron joined Sprout in October 2011 as a ServiceDesk Analyst. He brings 4 years' experience in the legal IT market, providing server and desktop support, as well as supporting SQL based case management, accounting and digital dictation products. Aaron is currently working towards a Microsoft Certified Technical Specialist (MCTS) certification.

Chris has worked within IT Service Desk environments for various sectors (Private, Government, Not for Profit) for the last 8 years, supporting a wide range of products & systems. Chris is used to working within an ITIL environment and is working towards an MCDST qualification.

Yasmin is the latest edition to Sprout taking on the role of Service Desk Analyst boasting 9 years' experience of server/desktop helpdesk and onsite support from the Education sector. Yasmin holds a B.Sc Degree with Honours in Computer Communications and Networking and has a Microsoft Certified Systems Engineer (MCSE) as well as the Microsoft Certified Desktop Support Technician (MCDST) accreditation, which she is in the process of updating.