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Our Service Desk operates inside and outside business hours

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International Sprout Offices

We have offices in London and New Zealand to ensure our 24/7 availability, 365 days a year. 

Out Of Hours

Sprout understand that IT issues do not arise exclusively between 9.00am and 5.30pm and are here to support your business in the early mornings, evenings and weekends, 365 days a year.

Regular Proactive Maintenance

Sprout carry out regular, out of hours, server maintenance. Microsoft release critical updates for all server Operating Systems each month. We regularly apply these to your servers outside business hours, in order to maximise your network uptime.

24/7 Infrastructure Monitoring

Our 24/7 monitoring system allows us to react to any critical failures on your network, out of office hours.

Call Logging

Every single telephone call, email and monitored service ticket is logged and stored in our CRM. This allows us to report on trends, identify repetitive issues and fix them, permanently.

Sprout Staff

SproutDesk is manned by qualified and experienced technicians not just call loggers. More often than not, your ServiceDesk query is resolved at the initial point of contact.

Remote support

Instant support of any PC, Mac, laptop or smartphone with an internet connection, without any pre-installed software. Remote sessions are highly encrypted and software is removed when the session ends.

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our IT solutions

Our solutions combine an inspired blend of best of breed products and related consulting services, tailored to each client.

    • Cyber Resilience

      Sprout IT's expert approach to Cyber Resilience will defend you against the ever-evolving world of cyber threats. Our cyber security services and the latest technology will keep you safe!

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    • Cloud 

      Dedicated to the UK Legal Sector, the SproutCloud® provides managed IT services delivered with a specific focus on security and compliance from a trusted market leader.

      READ MORE
    • IT Consultancy

      Sprout IT take extreme pride in our approach to customer service as well as our comprehensive approach to design, implementation, support and new technologies.  

      READ MORE

What Our Clients Say

  • "We see Sprout IT as part of our internal team. They have been with us throughout our growth including a major office move. Their support and consultancy has enabled us to deploy the applications and services we need to compete, comply and secure our business. I highly recommend them as an IT partner."

    Christopher Mills Commercial Director 

  • "Since Sprout came on board we have had a more coherent and strategic approach to our IT needs. Being able to ask Sprout to liaise with third party IT providers has been invaluable, as it stops the third parties from being able to baffle us with science – Sprout can hold their feet to the fire if they are trying to fob us off."

    Daniel Coombes Solicitor, Mediator and Collaborative Lawyer 

  • “From the professional design and smooth installation of a brand new IT infrastructure to its further development and maintenance, Sprout IT have always provided an excellent service and we have total confidence in their ability to support us in a practical, innovative and no-nonsense way. Quite simply Sprout IT have never let us down.”

    Andrew Meyler Chambers Director

  • “As a small firm we appreciate the calm, knowledgeable and hands on approach of the Sprout IT staff enabling us to concentrate on delivering a high quality service to our clients. Sprout have assisted us with a major overhaul of our IT network after a seamless handover from our previous IT firm.” 

    Annabel Staples Director of Finance and Management 

  • “We contracted an independent IT Specialist to oversee the tender process; he was confident that SproutIT is way ahead of the competition.”

    Kevin Hooper COO

  • “Project work is a particular strength for Sprout IT. Throughout the planning and implementation stages you have access to senior technicians who are able to adapt to most situations with speed and expertise.” 

    Jon Robinson Deputy Senior Clerk and Head of Business Operations  

  • “I stopped worrying about our IT when we started working with Sprout. We’ve been with them for several years now and I still have complete confidence in them.” 

    Christine Kings Director 

  • “I have worked with Sprout IT for 10 years. I highly recommend them as one of the most knowledgeable IT specialists in the market, they consistently provide an outstanding service, delivering projects on time.” 

    Gudula Goscomb Lexwork EUA Busines Administrator 

  • “We have worked with Sprout from their earliest days and have recently committed to their Cloud solution. They are responsive and conscientious and provide a great service to members and staff alike. The account management team works hard to keep us informed and deals with any queries quickly and effectively. Highly recommended.” 

    Peter Blair CEO 

  • “Sprout prepared for our migration to their hosted platform meticulously, and worked tirelessly to ensure a smooth transition for all users. All of the Sprout team are knowledgeable, highly responsive and a pleasure to work with. I am relieved to be working with an IT partner who views security and resilience as their number one priority.” 

    Clare Bello Chambers Manager 

  • “The guys at Sprout are super, always providing an efficient and accurate ‘no nonsense’ response. No problem or question is beyond them and everything is approached with a ‘can do’ and very friendly attitude. Couldn’t recommend Sprout highly enough.” 

    Brian McDonald Head of IT 

  • “Sprout IT have taken time and effort to learn the requirements of our business and have tailored their services accordingly. Their expertise is highly valued throughout Chambers and their recommendations, based on their in-depth knowledge of our industry, are always accurate and compliant.” 

    Monika Graczykowska Chambers Administrator 

  • “I have worked with Sprout IT for several years and would highly recommend them. They consistently provide an excellent service with a friendly and professional approach.” 

    Stacey Hunt Chambers Manager